Frequently Asked Questions

Here, you will find a list of the most common questions we get asked by our customers. If you have a question that isn't covered here, please email [email protected] and one of our representatives will get back to you as soon as possible.

How long will it take to find me a cancellation?

This will depend entirely on the season and test centre. While on average we'll find you cancellations within 1-3 days, looking around holidays (Easter, Christmas, etc) will make this take a bit longer as a lot less people cancel their tests. Rest assured, we will find you something.

Do I need to have an existing booking?

Yes - you need to have an existing booking to use our service. But it can be for any date or time or test centre - it just has to be a valid booking. You can let us know when signing up if you want us to find you one at a different test centre. If you can't find any availability, then on the 5th step of booking a test (where you select a centre), you can use the button at the bottom of the page to book an 'on hold' test which will still work with our system meaning we will be able to find you a cancellation.

Can I use this service if my test is on hold?

Yes - our system works even if your test is on hold (with no date or time). As the booking is paid for, we can update it with a real date/time once a cancellation is found.

My theory test is expiring soon, I can't book a test at my test centre. How can I use your service?

Please email us at [email protected] with your theory test expiry date and we'll give you a test centre you can book your test at

Can I choose what test centre you search for cancellations at?

Yes, as part of signing up, you can opt to change your test center

I've booked my test already but it's 3 months away. Can you help me find one sooner?

Absolutely! We want you to get your license as soon as possible. We do this by scouting for people who cancel their driving test bookings and then we offer those spots to you so that you can get your test done within weeks, not months

How do you find the cancellations?

We have a specialist team and custom technology that helps us search for driving test cancellations in real time. When we find one that matches your preferences, we let you know straight away. If the time works for you, we'll book you in and the DVSA will send you an immediate confirmation.

How do I pay you?

You can pay via debit/credit card or PayPal - whatever you prefer. We also accept a manual bank transfer, please email us for the details.

Are there any hidden costs?

Nope. We don't like shady fees. We charge £13 – that's it. And if you don't get a driving test booking faster, we'll give you a refund. No questions asked.

Can driving instructors / ADIs use this for their students?

Yes, absolutely. You can sign up normally, simply put your own email address and phone number and the students details everywhere else. We also have a commission system in place, please email [email protected] for more information and to sign up.

I've failed my test, how do I request a free retest cancellation?

Sorry to hear you've failed your test. Please click here to arrange this. If you have already used your free retest, you'll need to sign-up and pay again.

Can I get a refund after I've paid?

Yes, provided you have given us at least 2 weeks to search for cancellations for you and we have not found a single cancellations that meets your requirements.

Refunds in any other case are not possible. If you've not given us a valid booking, you can retain the link to use if you fail your test or gift it to a family member or friend.

I've lost (or did not recieve) the link to update my preferences

Please click here to recover the update link to change your preferences